Call Centre Agent
Both full-time/part-time work available
Day shift and Night shift available
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively taking bookings, solving customer issues, complaints and inquiries and keeping customer satisfaction at the core of every decision and behavior.
-Manage large amounts of inbound calls in a timely manner
-Follow communication “scripts” when handling different topics
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
-Build sustainable relationships and engage customers by taking the extra mile
-Previous experience in a customer support role
-Strong phone and verbal communication skills along with active listening
-Customer focus and adaptability to different personality types
-Ability to multi-task, set priorities and manage time effectively
Email your CV’s to firstname.lastname@example.org and a member of our HR team will be in touch – Good luck!
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